Royal Copenhagen offer

 Free gift wrapping
 2 years breakage warranty
 1-3 days delivery

cookie policy

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

This Cookie policy informs you how Fiskars Online Oy Ab and its affiliates (together “Fiskars”) uses Cookies, web beacons and other similar technologies (jointly referred to as “Cookies”) in its websites and how you can manage and control the use of Cookies on your computer or device. This Cookie policy is applicable to all Fiskars Group websites unless otherwise stated on such website’s cookie policy.

In order to provide you with an online experience with personalized features and content, you will need to allow your computer, tablet or mobile device to accept cookies.

Should you have any questions related to our Cookie Policy, you are welcome to contact webstore@royalcopenhagen.com.

What are Cookies?
Cookies are small files, typically letters and numbers, placed on your computer or device by a web server when you access certain websites. Cookies are stored on your computer’s hard drive or other terminal equipment when you browse our sites.

What type of Cookies do we use and why are they used?

Functional Cookies: We use functional Cookies to ensure the functionality of our website. These Cookies enable the website to remember your login information and remembers other selections done by you during your visit on our website (such as, the things you put in your shopping cart or for the site’s video content to function properly).

Preference Cookies: Preference cookies enable the website to remember information that changes the way the website behaves or looks, such as your language settings or location.

Performance Cookies: We also want to develop our platform, our online stores and other services we offer to you. This is why we use performance Cookies on our websites. These Cookies collect information which we use for reporting and analytics, such as how you use our website and how often you visit the website.

Marketing Cookies: We use marketing Cookies on our website. These Cookies help us to tailor marketing to you and your interests and provide you with a more personalized service in the future. Without these Cookies, the advertisements that you see may be less relevant and interesting to you. These Cookies remember that you visited our website, and we may share this information with third parties, such as advertisers so that you may see our advertisements on other sites as well. In the section 4 below, there is information on the third party recipients, with whom we share this data.

Adobe Flash Cookies

Parts of our site may display video or animation content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are similar to usual cookies but they are managed differently by your browser.

Please bear in mind, that if you disable Flash cookies you'll be unable to access certain types of content on the site, such as videos or animations.

Recipients

We use Google’s advertising services on our website. Due to the use of Google’s advertising services, your web browser automatically sends certain information to Google. For more information on Google’s services and the information collected in connection therewith, please visit Google’s information page, available at Google's website.   
In order to improve our customer's browsing capabilities, we share our cookies with the following Third Party Handlers:
Royal Copenhagen

Social Media Plugins

Social Media Plugins We do also use certain social media plugins on our site which place Social Media and Content Cookies, for example, to enable you to “Like” something on Facebook, or play Instagram or YouTube videos directly on our website. Please note that some of these third-party services use Cookies that are also used for things like behavioral advertising, analytics, or market research, and your data may be transferred to these third parties.

Please note that certain third parties, such as Facebook, may use another third party to track the activities on our websites, and offer targeted advertising based on that.

We recommend that you familiarize yourself with the policies of other social media platforms you use. The policies applicable to these sites are available at the following addresses:

Data collected by Cookies

Cookies used by us enable us to track the following information about the visitors of our website. This information is used e.g. for the purposes of maintaining our websites, providing our customers with an online shopping experience with personalized features and content and for the purposes of personalizing advertisements.

  • IP address (masked);
  • Location: country, region, city, approximate latitude and longitude (Geolocation);
  • Date and time of the request (visit to the site);
  • Title and URL of the page being viewed;
  • URL of the page that was viewed prior to the current page (Referrer URL);
  • Screen resolution of user's device;
  • Time in local visitor's time-zone;
  • Links to an outside domain that were clicked;
  • Pages generation time; Main language of the browser being used;
  • Browser version, browser plugins (PDF, Flash, Java etc.) operating system version, device identifier;
  • Language of the visited page;
  • Site Search;
  • Random unique Visitor ID;
  • Time of the first visit for the specific visitor;
  • Time of the previous visit for the specific visitor;
  • Number of visits for the specific visitor.

How do we use Cookies to personalize the marketing messages?

We strive to provide you with the best possible user experience on our website and to show you only content which feels relevant to you. In order for us to do that, we use Cookies on our online channels and our partners’ online channels to follow activities in online services. This enables us to collect information for example on your preferences, based on which we can customize the marketing communications we provide you.

We may use your personal data collected via cookies for the personalization of advertisements and marketing messages when we have received your consent for this use of your personal data or when we have a legitimate interest to process your personal data for this purpose. More information on the processing and safeguarding your personal data can be found from our Privacy Policy, available at https://www.royalcopenhagen.com/en-gb/footer/privacy-policy.

Please note that even if you have chosen to opt-out from the personalized marketing, you may still see advertising by different Fiskars Group brands around the internet. In this case we haven’t personalized the advertising based on your data.

How can I control Cookies?

After selecting your preferred cookies, you may always also change your preference by visiting the "Cookie Settings" at the bottom of our page.

Most browsers automatically accept Cookies, but you can choose whether or not to accept Cookies by adjusting your browser settings and delete any Cookies already placed on your device by this website. Please note that disabling Cookies may prevent you from using some parts of our sites.

You can set most modern browsers to prevent any cookies being placed on your device, but you may then have to manually adjust some preferences every time you visit a site/page. Some services and functionalities may not work properly at all (e.g. profile logging-in). You can find instructions for deleting Cookies in the different browsers available on the market at http://www.allaboutcookies.org.

You may also be able to opt out from certain third party managed advertising Cookies directly in the third party websites. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

For more guidance on your opt out options, please consult the following opt out and consumer choice related pages of the following initiatives developed by companies in the online advertising industry:

Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.asp
Your Online Choices: http://www.youronlinechoices.com
How long do Cookies remain on my computer or mobile device?

We use two types of Cookies: Persistent and Session Cookies. Session Cookies last until you stop browsing and Persistent Cookies last until their expiration or deletion. Most of the used Cookies are Persistent, and they are not removed once you close your browser or exit our website. Persistent Cookies are used when information is preferred to be stored for more than one website visit. For more specific information, please see the lists below of Cookies used on our website.

Changes to this Cookie policy

We reserve the right to change and modify this Cookie policy from time to time. When we post changes to this Cookie policy, we will modify the “effective date” at the top of this Cookie policy to indicate when such changes have come into effect. If the changes are material and adversely affect you, Fiskars will post a prominent notice advising of such change at the beginning of this Cookie policy and on our websites’ homepages.

List of Cookies used on our website

This section explains in more detail the Cookies that are in use on our website.

Your consent applies to the following domains: www.royalcopenhagen.com

Your current state: Use necessary cookies only. 

Your consent ID: fNfaTrg5EOre5MvBUt77UDPHas5Vi48EuOOgGmSmRODz8al1tSYoOQ==Consent date: Monday, August 3, 2020, 01:50:04 PM GMT+2

Change your consent

Cookie declaration last updated on 6/9/21 by Cookiebot:

Necessary (13)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

 

Name Provider Purpose Expiry Type
_GRECAPTCHA Google This cookie is used to distinguish between humans and bots.
This is beneficial for the website, in order to make valid reports on the use of their website.
179 days HTTP Cookie
ASP.NET_SessionId www.royalcopehagen.com Preserves the visitor's session state across page requests. Session HTTP Cookie
CookieConsent Cookiebot Stores the user's cookie consent state for the current domain 1 year HTTP Cookie
fiskarsiroyalcopenhagen#country www.royalcopehagen.com Pending Session HTTP Cookie
fiskarsroyalcopenhagen#lang www.royalcopehagen.com Pending Session HTTP Cookie
IDE Google Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year HTTP Cookie
pagead/1p-user-list/# Google Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. Session Pixel Tracker
rc::a Google This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent HTML Local Storage
rc::b Google This cookie is used to distinguish between humans and bots. Session HTML Local Storage
rc::c Google This cookie is used to distinguish between humans and bots. Session HTML Local Storage
RUL Google Used by DoubleClick to determine whether website advertisement has been properly displayed - This is done to make their marketing efforts more efficient. 1 year HTTP Cookie
test_cookie Google Used to check if the user's browser supports cookies. 1 day HTTP Cookie
visitor Coveo Preserves the visitor's session state across page requests. 1 year HTTP Cookie
 

Statistics (14)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
__coveo.analytics.history www.royalcopehagen.com
Necessary in order to optimize the website's search-bar function. The cookie ensures accurate and fast search results. Persistent HTML Local Storage
_ga Google Tag Manager Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_ga_# Google Tag Manager Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 years HTTP Cookie
_gat Google Used by Google Analytics to throttle request rate 1 day HTTP Cookie
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie
_hjAbsoluteSessionInProgress Hotjar This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. 1 day HTTP Cookie
_hjFirstSeen Hotjar This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. 1 day HTTP Cookie
_hjid Hotjar Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. 1 year HTML Local Storage
_hjIncludedInPageviewSample Hotjar Determines if the user's navigation should be registered in a certain statistical place holder. 1 day HTTP Cookie
_hjTLDTest Hotjar Detects the SEO-ranking for the current website. This service is part of a third-party statistics and analysis service. Session HTTP Cookie
collect Google Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
coveo_visitorId www.royalcopehagen.com Saves information of actions that have been carried out by the user during the current visit to the website, including searches with keywords included. Session HTTP Cookie
SC_ANALYTICS_GLOBAL_COOKIE www.royalcopehagen.com Used by Sitecore Engagement Analytics to identify the visitor on repeat visits to the website. 10 years HTTP Cookie
visitorId www.royalcopehagen.com  Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Persistent HTML Local Storage
 

Marketing (27)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Expiry Type
_fbp Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie
_gcl_au Google Tag Manager Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months HTTP Cookie
_pin_unauth Pinterest Used by Pinterest to track the usage of services. 1 year HTTP Cookie
_pinterest_ct_ua Pinterest Used by Pinterest to track the usage of services. 1 year HTTP Cookie
_uetsid www.royalcopehagen.com Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. 1 day HTML Local Storage
_uetsid_exp www.royalcopehagen.com Contains the expiry-date for the cookie with corresponding name. Persistent HTML Local Storage
_uetvid www.royalcopehagen.com Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 1 year HTML Local Storage
_uetvid_exp www.royalcopehagen.com Contains the expiry-date for the cookie with corresponding name. Persistent HTML Local Storage
fr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie
igodigitalstdomain Salesforce Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. 1 day HTTP Cookie
igodigitaltc2 Salesforce Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. 10 years HTTP Cookie
MUID Microsoft Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. 1 year HTTP Cookie
pagead/landing [x2] Google Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Session Pixel Tracker
tr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Session Pixel Tracker
v3 Pinterest Used by Pinterest to track the usage of services. Session Pixel Tracker
VISITOR_INFO1_LIVE YouTube Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 179 days HTTP Cookie
YSC YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie
yt.innertube::nextId YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Persistent HTML Local Storage
yt.innertube::requests YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Persistent HTML Local Storage
yt-remote-cast-available YouTube Pending Session HTML Local Storage
yt-remote-cast-installed YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-connected-devices YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-device-id YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-fast-check-period YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-session-app YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-session-name YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
 

Unclassified (3)

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name Provider Purpose Expiry Type
c2/7287768/track_page_view Salesforce Pending Session Pixel Tracker
coveoData www.royalcopehagen.com Pending Persistent HTML Local Storage
igodigitalst_7287768 Salesforce Pending 1 day HTTP Cookie