Royal Copenhagen offer

 Free gift wrapping
 60 days return
 2 years breakage warranty

Contact

Important information regarding COVID-19

While we take all necessary precautions, we ask you to help us by keeping a safe distance to each other and our staff. Use the hand sanitizer and/or gloves available at the entrance

 

Shop online

As always, you can shop the full assortment of Royal Copenhagen porcelain at www.royalcopenhagen.com with delivery to your home by GLS. 

Please visit GLS for detailed information on home deliveries in your country.

 

 

Customer care is ready to assist 

Royal Copenhagen’s Customer Service is open and we are ready to answer your questions

 

Phone: (+45) 3814 4878
Email: RoyalCopenhagen.ShopOnline@royalcopenhagen.com
Online Customer Service is available Monday - Friday (9am - 3pm CET)

 

Contact our stores

You can call our stores with question, to place your order or for assistance with your shopping.

 

Inquires for Royal Copenhagen Flagship Store in Copenhagen and Concept Store in Aarhus,

Monday - Friday 10am - 5pm and Saturday 10am -  3pm

Phone; (+45) 3313 7181

Email: flagshipstore@royalcopenhagen.com

 

Inquiries for Royal Copenhagen Outlet Frederiksberg or Vejle

 

Monday - Friday 11am - 5pm and Saturday 11am - 2pm

Phone (+45) 3834 1004

Email: factoryoutlet@royalcopenhagen.com

CONTACT

Royal Copenhagen has operations in the USA, the EU and Asia, and employs more than 500 people.

The unique Royal Copenhagen brand is held in deep respect by customers, artists, designers and employees alike. Royal Copenhagen is known worldwide for being Danish, and it is famous for maintaining and renewing the traditions of classic, hand-made, hand-painted porcelain in blue and white.
 

For webshop inquiries and questions in general

Phone: (+45) 3814 4878
Email: RoyalCopenhagen.ShopOnline@royalcopenhagen.com
Online Customer Service is available Monday - Friday (9am - 3pm CET)
 
 

For Wholesale inquiries

Phone: (+45) 3814 4888
Email: Customerservice.dk@fiskars.com 
Customer Service is available Monday - Friday (9am - 3pm CET)
 

 

Main stores in Denmark

Flagship Store, Copenhagen
Phone: (+45) 3313 7181
Email: flagshipstore@royalcopenhagen.com
 
Concept Store, Aarhus
Phone: (+45) 8612 6600
Email: conceptstore@royalcopenhagen.com
 
Outlet Store, Frederiksberg
Phone: (+45) 3834 1004
 
Outlet Store, Vejle
Phone: (+45) 7585 7888
Email: outlet.vej@royalcopenhagen.com

Our sales units

Denmark
Fiskars Denmark A/S - Royal Copenhagen
Smedeland 46, DK-2600 Glostrup.
Tlf: +45 3814 4848
 
Norway
Fiskars Norway A/S
Nydalsveien 32 B, NO-0484 Oslo.
Tlf: +47 2300 6440
 
Sweden
Fiskars Sweden AB
Kungsbroplan 3A, SE-112 27 Stockholm.
Tel: +46 (0) 42-361100
 
Germany
Fiskars Benelux B.V., Weena 324 - 3012 NJ Rotterdam, P.O. Box 987 - 3000 AZ Rotterdam, The Netherlands
Tlf. +31 10 3161 900

Hong Kong
Fiskars Hong Kong Limited
Room 1402, 14/F, Office Plus @ Wan Chai, No. 303 Hennessy Road, Wan Chai, 
Hong Kong
Tel: +852 2833 6393 
Email: info.hk@fiskars.com
 
 
Japan
Fiskars Japan Co., Ltd. 
Chiyoda-ku, Tokyo, 102-0084, Japan. 
Tlf: +81 3 3456 6117 

Email:  Use enquiry form on: https://www.royalcopenhagen.jp/contact/

 
China

Fiskars Commercial (Shanghai) Co. Ltd.
Room 2705, Raffles City
No. 268 Middle Xizang Rd.
Huangpu District
Shanghai, China 200001
Tel: +86 21 6359 7733
Email: info.China@fiskars.com

 
Taiwan

Fiskars Taiwan Limited
13F-2, No.2, 150 lane, Xinyi Rd., Sec. 5, Xinyi District, Taipei, Taiwan
Tel.+886 2 27220168
Email: marketing.tw@fiskars.com

 
Korea

Royal Copenhagen Korea Ltd.
3rd floor, Media Center Building, 58-9, Nonhyeon-dong, Gangnam-gu, Seoul, 06046 Korea.  
Tel: +82 2 749 2002
Email:  Use enquiry form on:
https://www.royalcopenhagen.co.kr/cs/contact.html

 
Australia
Fiskars Australia Pty Limited
Po Box 888, Blacktown NSW  2148
Tel.: (02) 8665 8200 or Toll Free 1300 852 022
Email: Use enquiry form on https://www.royalcopenhagen.com.au/contact-us/
 
USA & Canada
Fiskars Brands, Inc.- Scandinavian Living, Americas,
1330 Campus Parkway Wall, NJ 07753
Tlf: +1 800.448.8252
Email: royalcopenhagenusweb@fiskars.com