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Important information regarding COVID-19
Due to the current situation of COVID-19 in Denmark, and to minimize the spread of the COVID-19 virus, Royal Copenhagen’s stores will be closed until further notice. This applies to Royal Copenhagen Flagship Store in Copenhagen, Concept Store in Aarhus and Royal Copenhagen Outlet in Frederiksberg and in Vejle. For now, you can shop safely from home at royalcopenhagen.com or by contacting our stores.
Shop online: Extended returns
As always, you can shop the full assortment of Royal Copenhagen porcelain at www.royalcopenhagen.com with delivery to your home by UPS. Right now, we have extended returns, and you can return your item within 60 days. You can also have a gift shipped directly to the receiver by choosing an alternative shipping address at checkout. In an effort to take care of our employees, our warehouse have limited staff and you may experience a slightly longer delivery time than usual on your order.
Have your presents beautifully wrapped
In a time, where you cannot give your freinds or family a hug, you can still show your appreciation in other ways. On royalcopenhagen.com, you can have a gift shipped directly to a loved one - and have it beautifully wrapped as well. Simply choose gift wrapping and an alternative shipping address at checkout.
Customer care is ready to assist
Royal Copenhagen’s Customer Service is open as usual and we are ready to answer your questions
Phone: (+45) 3814 4878
Email: RoyalCopenhagen.ShopOnline@royalcopenhagen.com
Online Customer Service is available Monday - Friday (9am - 3pm CET)
Contact our stores
You can call our stores with question, to place your order or for assistance with your shopping.
Inquires for Royal Copenhagen Flagship Store in Copenhagen and Concept Store in Aarhus,
Monday - Saturday 10am - 6pm and Sunday 11am - 4pm
Phone; (+45) 3313 7181
Email: flagshipstore@royalcopenhagen.com
Inquiries for Royal Copenhagen Outlet Frederiksberg or Vejle
Monday - Friday 10am - 6pm and Saturday 10am - 3pm
Phone (+45) 3834 1004
Email: factoryoutlet@royalcopenhagen.com
Contact
Royal Copenhagen has operations in the USA, the EU and Asia, and employs more than 500 people.
The unique Royal Copenhagen brand is held in deep respect by customers, artists, designers and employees alike. Royal Copenhagen is known worldwide for being Danish, and it is famous for maintaining and renewing the traditions of classic, hand-made, hand-painted porcelain in blue and white.
The unique Royal Copenhagen brand is held in deep respect by customers, artists, designers and employees alike. Royal Copenhagen is known worldwide for being Danish, and it is famous for maintaining and renewing the traditions of classic, hand-made, hand-painted porcelain in blue and white.
For webshop inquiries and questions in general
Phone: (+45) 3814 4878
Email: RoyalCopenhagen.ShopOnline@royalcopenhagen.com
Online Customer Service is available Monday - Friday (9am - 3pm CET)
Email: RoyalCopenhagen.ShopOnline@royalcopenhagen.com
Online Customer Service is available Monday - Friday (9am - 3pm CET)
For Wholesale inquiries
Phone: (+45) 3814 4888
Email: Customerservice.dk@fiskars.com
Customer Service is available Monday - Friday (9am - 3pm CET)
Email: Customerservice.dk@fiskars.com
Customer Service is available Monday - Friday (9am - 3pm CET)
Main stores in Denmark
Outlet Store, Frederiksberg
Phone: (+45) 3834 1004
Phone: (+45) 3834 1004
Outlet Store, Vejle
Phone: (+45) 7585 7888
Email: outlet.vej@royalcopenhagen.com
Email: outlet.vej@royalcopenhagen.com
Our sales units
Denmark
Fiskars Denmark A/S - Royal Copenhagen
Smedeland 46, DK-2600 Glostrup.
Tlf: +45 3814 4848
Norway
Fiskars Norway A/S
Nydalsveien 32 B, NO-0484 Oslo.
Tlf: +47 2300 6440
Email: ordre@fiskars.com
Sweden
Fiskars Sweden AB
Kungsbroplan 3A, SE-112 27 Stockholm.
Tel: +46 (0) 42-361100
Email: kontakt@fiskars.com
Germany
Fiskars Benelux B.V., Weena 324 - 3012 NJ Rotterdam, P.O. Box 987 - 3000 AZ Rotterdam, The Netherlands
Tlf. +31 10 3161 900
Email: contact_us@fiskars.com
Hong Kong
Fiskars Hong Kong Limited
Unit 1006, 10F, Capital Centre, 151 Gloucester Road, Wan Chai,
Hong Kong
Tel: +852 2833 6393
Email: info.hk@fiskars.com
Japan
Royal Copenhagen Japan Ltd., Kowa Nibancho Bldg., 4/F., 11-19 Chiyoda-ku, Tokyo, 102-0084, Japan.
Tlf: +81 3 3456 6117
Email: info@royalcopenhagen.co.jp
China
Fiskars Consumer Goods (Shanghai) Co. Ltd.
Room 1204, Central Plaza, 227 North Huang Pi Road,
Huang Pu District Shanghai, China 200003
Tel.+86 21 6359 7733 Ext. 7413
Email: info.china@fiskars.com
Taiwan
Royal Copenhagen Taiwan LTD., 13F-2, No.2, 150 lane, Xinyi Rd., Sec. 5, Xinyi District, Taipei Taiwan
Tel.+886 2 27220168 #38
Contact: Ms. Jessica Lee
Email: jessica.lee@fiskars.com
Email: jessica.lee@fiskars.com
Korea
Royal Copenhagen Korea Ltd., 135-815, 3F Media Center Bldg, 175 Hakdongro, Gangnam-gu, Seoul, Korea.
Tel: +82 2 543 2354
Contact: Ms. Debby Oh
Email: debby.oh@fiskars.com
Email: debby.oh@fiskars.com
USA & Canada
Fiskars Brands, Inc.- Scandinavian Living, Americas,