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Customer Service
We’re here to help you. From ordering and shipping, to returns: all your royalcopenhagen.com questions answered here.
You are always welcome to contact us regarding Royal Copenhagen or our products. If you have a question regarding an order, please have your order number and name ready.
Customer service can be contacted on Phone +45 3814 4888 Monday to Friday between 9am and 15pm CET or on email on RoyalCopenhagen.ShopOnline@fiskars.com
Returns
Royal Copenhagen gladly accept returns. You have to return the merchandise no later than 30 workdays from the date of receipt. Returns should be sent to:
Fiskars A/S - Royal Copenhagen
Nøglegårdsvej 1
3540 Lynge
Delivery at gate 8
Att.: Online Shop
You will find our terms and conditions in the top menu.