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Due to an extraordinary workload, we’re sorry to inform that we currently experience delays in delivering orders. If you have any requests in regards to your order, please feel free to contact our Customer Service at any time by email RoyalCopenhagen.ShopOnline@royalcopenhagen.com or phone +45 3814 4878.

Contact

Royal Copenhagen has operations in the USA, the EU and Asia, and employs more than 500 people.

The unique Royal Copenhagen brand is held in deep respect by customers, artists, designers and employees alike. Royal Copenhagen is known worldwide for being Danish, and it is famous for maintaining and renewing the traditions of classic, hand-made, hand-painted porcelain in blue and white.
 

Customer Service extended opening hours for the holidays

Please note that Royal Copenhagen Customer Service has extended opening hours from 18 November – 23 December, and you can contact Customer Service Monday – Friday from 8am – 4pm at +45 3814 4878. Our Customer Service is also open on 27 and 30 December from 9am – 3pm.
 

Get your Christmas presents in time

Please note that if you wish to receive an order before Christmas, you must place the order no later than 13 December, if you reside outside of Denmark. If you reside in Denmark, please place your order no later than 18 December. Please note that Royal Copenhagen cannot be held responsible for transportation delays from the freight company.
 

For webshop inquiries and questions in general

Phone: (+45) 3814 4878
Email: RoyalCopenhagen.ShopOnline@royalcopenhagen.com
Online Customer Service is available Monday - Friday (9am - 3pm CET)
 
 

For Wholesale inquiries

Phone: (+45) 3814 4888
Email: Customerservice.dk@fiskars.com 
Customer Service is available Monday - Friday (9am - 3pm CET)
 

 

Main stores in Denmark

Flagship Store, Copenhagen
Phone: (+45) 3313 7181
Email: flagshipstore@royalcopenhagen.com
 
Concept Store, Aarhus
Phone: (+45) 8612 6600
Email: conceptstore@royalcopenhagen.com
 
Outlet Store, Frederiksberg
Phone: (+45) 3834 1004
 
Outlet Store, Vejle
Phone: (+45) 7585 7888
Email: outlet.vej@royalcopenhagen.com
 
 

 

Our sales units

Denmark
Fiskars Denmark A/S - Royal Copenhagen
Smedeland 46, DK-2600 Glostrup.
Tlf: +45 3814 4848
 
Norway
Fiskars Norway A/S
Nydalsveien 32 B, NO-0484 Oslo.
Tlf: +47 2300 6440
 
Sweden
Fiskars Sweden AB
Kungsbroplan 3A, SE-112 27 Stockholm.
Tel: +46 (0) 42-361100
 
Germany
Fiskars Benelux B.V., Weena 324 - 3012 NJ Rotterdam, P.O. Box 987 - 3000 AZ Rotterdam, The Netherlands
Tlf. +49 (0221) 35 65 68 10,
Contact: Stefanie Wiechers

Hong Kong
Fiskars Hong Kong Limited
Unit 1006, 10F, Capital Centre, 151 Gloucester Road, Wan Chai,
Hong Kong
Tel: +852 2833 6393 
 
Japan
Royal Copenhagen Japan Ltd., Kowa Nibancho Bldg., 4/F., 11-19 Chiyoda-ku, Tokyo, 102-0084, Japan. 
Tlf: +81 3 3456 6117 
 
China
Fiskars Consumer Goods (Shanghai) Co. Ltd.
Room 1204, Central Plaza, 227 North Huang Pi Road,
Huang Pu District Shanghai, China 200003
Tel.+86 21 6359 7733 Ext. 7413
 
Taiwan
Royal Copenhagen Taiwan LTD., 13F-2, No.2, 150 lane, Xinyi Rd., Sec. 5, Xinyi District, Taipei Taiwan
Tel.+886 2 27220168 #38
Contact: Ms. Jessica Lee
Email: jessica.lee@fiskars.com 
 
Korea
Royal Copenhagen Korea Ltd., 135-815, 3F Media Center Bldg, 175 Hakdongro, Gangnam-gu, Seoul, Korea.  
Tel: +82 2 543 2354
Contact: Ms. Debby Oh
Email: debby.oh@fiskars.com 
 
USA & Canada
Fiskars Brands, Inc.- Scandinavian Living, Americas,
1330 Campus Parkway Wall, NJ 07753
Tlf: +1 800.448.8252
Email: royalcopenhagenusweb@fiskars.com

 

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